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Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://helpasandwhen.co.uk website (the “Service”) operated by As and When (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. You agree that by clicking “Join Now”, “Sign Up” or similar, registering, accessing or using our services (described below), you are agreeing to enter into a legally binding contract with As and When (even if you are using our Services on behalf of a company). If you do not agree to this contract (“Contract” or “User Agreement”), do not click “Join Now” (or similar) and do not access or otherwise use any of our Services.

Accounts

When you create a profile with us, you must provide us information that is accurate, complete, and current at all times. You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights). You also agree that your profile information will be truthful. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. Use an image that is your likeness and information that is up to date and accurate, agreeing to not misrepresent your identity. Members will only create a profile that represents themselves and not to be used by a third party. You may request help on behalf of a third party but to make that clear and understood at the time of posting.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.  You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

By using the site, you give us access to your posts, your profile including photographs to use for marketing. We will never give or sell your personal information to a third party.

The Services are not for use by anyone under the age of 18. To use the Services, you agree that: (1) you must be the “Minimum Age” (described below) or older; (2) you will only have one account, which must be in your real name; and (3) you are not already restricted by As and When from using the Services.

“Minimum Age” means 18 years old. However, if law requires that you must be older in order to be lawfully provide the Services to you without parental consent (including using of your personal data) then the Minimum Age is an older age.

We may change or discontinue any of our Services. We don’t promise to store or keep showing any information and content that you’ve posted.

You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide.

By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. As and When generally does not review content provided by our Members or others. You agree that we are not responsible for others’ (including other Members’) content or information. We cannot always prevent this misuse of our services, and you agree that we are not responsible for any such misuse. You also acknowledge the risk that you or your organization may be mistakenly associated with content posted through the site.

Links to Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by As and When.

As and When has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that As and When shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Interactions with Other Members

You have a sole responsibility when interacting with other members. Our Services provide a platform for members to learn about one another, engage in activities and communicate with one another. As and When is not a party to, has no involvement or interest in, makes no representations or warranties as to, and has no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other member, person or organization. You are solely responsible for your interactions with other members of our Services. We reserve the right, but have no obligation, to monitor interactions between you and other members of our Services.

Remember, As and When cannot be responsible for the interactions that you have with other members, so please use good judgment and keep safety in mind when you use our Services. If at all possible and where you feel there are vulnerable situations that you use discretion and use the services of those with a current DBS. If in doubt ask for an uploaded copy.

We cannot and do not confirm each member’s identity. Therefore, you are solely responsible for determining the identity and suitability of others with whom you may interact with through our Services. We encourage you to take precautions when interacting with other members, particularly when meeting a stranger in person for the first time.

The Service does not endorse the character, knowledge or skill of any member and “Points” are merely an indication of a member’s activity on the platform. Because our Services are merely a platform, in the event that you have a dispute with one or more members, to the fullest extent permitted by applicable law you release us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Please contact the person and settle all disputes with them. Remember that goodwill is at the forefront of all exchanges from all parties.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

In no event shall we be liable to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to this agreement or your use of, or inability to use, the site or business, even if we have been advised of the possibility of such damages. Access to, and use of, the site and business are at your own discretion and risk, and you will be solely responsible for any damage to yourself and users you interact with resulting therefrom. Notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to this agreement (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the amounts you have paid As and When in the prior 12 months (if any). The existence of more than one claim will not enlarge this limit. Some jurisdictions do not allow the limitation or exclusion of liability for incidental of consequential damages, so the above limitation or exclusion may not apply to you and you may also have other legal rights that vary from jurisdiction to jurisdiction.

Payment

If you buy any of our paid Services, you agree to pay us the applicable fees and taxes and to additional terms specific to the paid Services. Failure to pay these fees will result in the termination of your paid Services. Also, you agree that:

  • We may store and continue billing your payment method (e.g. credit card) even after it has expired, to avoid interruptions in your Services and to use to pay other Services you may purchase.
  • If you purchase a premier subscription, your payment method automatically will be charged at the start of each subscription period for the fees and taxes applicable to that period. To avoid future charges, cancel before the renewal date. You can cancel this service by giving a month notice by emailing As and When.
  • All of your purchases of Services are subject to As and When’s refund policy.
  • We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.

We do not guarantee refunds. If you have purchased points, these will need to be spent on the site and cannot be exchanged for monetary value, whether earned or purchased.

Email contact

As a member of the Service, you agree to receive emails about your account and activity on the platform that involves you. This is including but is not limited to, newsletters, notifications, private messages and instructional content. Members can unsubscribe from non-account related emails at any point using the unsubscribe link in the email or from within your account.Your email will never be sold to a third party.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is needed, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Other

By using the Service, you are bound by Google’s Terms of Service.

The email address, password and detailed location information used to create your account will never be shared publicly by As and When. However, by using The Service, the following information may become public if you post a request for help, or comment publicly on another post; name, photo, city/area plus any personal information that you share in such post or comment.

Contact Us

If you have any questions about these Terms, please contact us at help@asandwhen.co.uk using the subject line ‘Terms and Conditions’.

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